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Privacy

What LORE keeps about you, where it goes, and how to delete it, in plain English.

Last updated 5 November 2026

What we store

  • Your account: your email address and your name.
  • How you sign in: the Google or GitHub account, or the email address, linked to your account.
  • Your books, in your own library, and everything LORE makes from them: the text, the graph of people, places and events, and the search index. Nothing is shared between readers.
  • Your chats: the questions you ask and LORE’s answers.
  • A trace of each question, for 30 days: your question, the book passages LORE read and the AI model’s replies, so that an answer you report can be looked into. Only LORE’s administrators can read traces.
  • Reports you send with “Report this answer”, and your note.
  • Usage counts: how many AI requests you make each day.
  • Your AI key, encrypted. After you add it, LORE only ever shows its last four characters.
  • Waitlist requests: your email and, if you tell us, what you’re reading.

Where it goes

Your books and questions go to your own AI provider, under your own key: Gemini (Google), Claude (Anthropic) or OpenAI, whichever you connect. To build a book’s graph, LORE sends the book’s text; when you ask, it sends your question and the passages it found. Your provider’s terms cover what it receives: on Gemini’s free tier, for example, Google may use it to improve its products.

The search index (the embeddings) is made on our own server, not by an outside service.

Sign-in and invite emails are sent through Resend, an email delivery service, which receives your email address to deliver them. If you sign in with Google or GitHub, they tell us your email address and name.

Our server keeps logs of requests, including your IP address, to keep LORE running and safe.

Nothing is sold or shared. There are no ads and no third-party analytics.

Cookies

Two cookies, both needed to sign you in: a session cookie that keeps you signed in, and a CSRF cookie that stops other sites from making requests as you. While you sign in with Google or GitHub, one more cookie holds that sign-in for up to 10 minutes. There are no tracking cookies.

Your browser also keeps a few display choices, such as your theme, on your own device.

Keeping and deleting

Traces are deleted after 30 days.

You can remove your AI key at any time from the account menu.

Deleting a chat hides it at once and deletes its traces. Its text is removed for good when your history needs the room, or when you delete your account.

“Delete my account”, in the account menu, removes everything: your library and books, chats, traces, reports, usage counts, your key and your sign-ins. A waitlist request under your email is anonymised.

Contact

Questions about your data, or a request to see or delete it: write to [email protected].

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